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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Steve Farrell

February 16, 2026

1  out of  5
rating by Steve Farrell
"After being with State Farm for over 35 years, they canceled our account because we have three claims within 11 years, which weren't our fault. We had a no cancel policy, however, after appealing their decission, they didn't care. State Farm wins 1 - seniors lose 0. I learned from my former State Farm agent, Adam Bird, that many in our senior community were cancel by State Farm. I submitted a complaint to Colorado Insurance Commission, but State Farm was able to have the complaint dismissed. Again, it's interesting that having a no cancel policy didn't stop State Farm. Profit over senior lives. Update 02/16/2026: Received a notes from the local state agent and they stated that I should do a review at corporate level. And guess what, I did. The local agent did attempt to appeal but State Farm Corporate decided not to care about the local agent concern. Interesting Fact: State Farm Corporate doesn't listen to concerns the local agents. So why have local agents?"
We responded:
"Steve I understand your frustration but these decisions are made at the corporate level. We did everything we could to overturn this decision at the agent level, including filing an appeal on your behalf but ultimately, its not a decision at the agent level and this review would be best posted on the corporate site rather than agency. "
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Florin Velcu

February 5, 2026

5  out of  5
rating by Florin Velcu
"Recomiendo mucho a Veronica Tarango!"
We responded:
"Gracias, Florin Velcu, por tu recomendación. Nos alegra saber que Veronica Tarango ha sido de gran ayuda para ti. Si necesitas más asistencia, estamos aquí para ayudarte. "
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Ivan Tapia

January 26, 2026

5  out of  5
rating by Ivan Tapia
"Hola estoy muy satisfecho con ustedes muy buen servicio tengo años con ellos y nunca he tenido ninguna mala experiencia los recomiendo 100%"
We responded:
"Hola Ivan, gracias por tus amables palabras y por confiar en nosotros durante tantos años. Nos alegra saber que has tenido buenas experiencias con nuestro servicio. ¡Te agradecemos por recomendarnos al 100%!"
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Kenneth Kelly

January 23, 2026

5  out of  5
rating by Kenneth Kelly
"I been a customer of state farm for 8 years and Veronica has been my agent. It has been a pleasure working with her and she has always been there when i needed her, thank you"
We responded:
"Thank you, Kenneth, for your loyalty over the past 8 years. We're glad to hear that Veronica has been there for you whenever needed. Your support means a lot to us! "
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JUDITH ZAVALA

December 2, 2025

5  out of  5
rating by JUDITH ZAVALA
"I’ve been with this agency for about six years, and I can honestly say their service has always been excellent. When I had an issue with my home, Verónica Tarango helped me 100%. Every time I had a question, I could call or stop by, and they were always available with a helpful and satisfying answer. I truly appreciate their dedication and professionalism, and I gladly recommend them."
We responded:
"Thank you, Judith, for your kind words and for being with us for six years. It's great to hear that Verónica and the team have been able to assist you effectively. Your recommendation means a lot to us. Take care!"
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jamal abdo

September 26, 2025

5  out of  5
rating by jamal abdo
"Thank you for help Lupe Hernandez"
We responded:
"Thank you for your feedback. We'd like to learn more about your experience and see how we can help as we did not cancel your policy—please reach out when you have a moment."
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Lizy

August 29, 2025

1  out of  5
rating by Lizy
"Worst costumer service ever!! I have 10 years with State Farm, unfortunately my old agent close her office and they transferred me to Adam’s office Is been a nightmare since then, they will give you false information about quotes so you can stick with them!!! They are charging $300 dollars more in my bill !!And when you call to see what’s going on they don’t know anything!!! And they act rude !! No one has a response !"
We responded:
"Im sorry for your experience but we have spoken, and we inherited a complicated billing situation that has been worked out to your satisfaction, it just took some time to figure out. I am glad we could come up with a resolution. Feel free to call if you have any other issues. "
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Ahmad Kilzar

August 14, 2025

5  out of  5
rating by Ahmad Kilzar
"I want to thank Hilary for her great customer service she is the one made me stick with state farm she deserves 1m stars"
We responded:
"Thank you, Ahmad, for your feedback! We're glad to hear that Hilary's customer service has made such a positive impact on your experience with us. Your support means a lot to our team."
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Ana Salais

July 8, 2025

5  out of  5
rating by Ana Salais
"Excelente servicio, son muy amables y pacientes, en especial Verónica siempre muy atenta, 100% recomendada la agencia."
We responded:
"Gracias, Ana, por tus amables palabras y por destacar el trabajo de Verónica. Nos alegra saber que has tenido una buena experiencia con nuestra agencia. Estamos aquí para ayudarte siempre que lo necesites."
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Norma Franco

June 25, 2025

5  out of  5
rating by Norma Franco
"Excellent service and professionalism! I want to give a special thank you to VERONICA, for her kind, patient, and professional approach throughout the entire process. From the very beginning, she made me feel heard and understood. She answered all my questions clearly, never pressured me, and helped me find exactly what I needed. Her knowledge of the policies and genuine dedication truly made a difference. It’s clear she’s passionate about her work and committed to providing top-quality service. Thank you for making this experience so positive and stress-free! I would absolutely recommend her to anyone."
We responded:
"Thank you for your kind review. Veronica does a great job running that office and is a huge asset to our agency. "
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Jcc777

April 7, 2025

2  out of  5
rating by Jcc777
"They’re really bad about answering phone calls"
We responded:
"I apologize we did not meet your expectation on answering phone calls. We have 3 employees at this office and it is a busy location so all employees are with other clients or on the phone quite often. However, if you leave a voice mail, your call will be returned that same day."
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Charles Anderson

March 27, 2025

5  out of  5
rating by Charles Anderson
"Lupe Hernandez went the extra mile! The most professional and personable young lady you could hope to meet. She took all the time needed to answer my questions and help me to construct a policy that fit my needs perfectly. She is amazing!"
We responded:
"Thank you, Charles, for your kind review...We appreciate your business. "
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Sandra Iraheta Guzman

November 25, 2024

5  out of  5
rating by Sandra Iraheta Guzman
"I recommend Veronica Tarango she is the best at what she does she will get you the best policy/quote and make sure to explain everything along with all details needed and she is also bilingual that being said that helped me so much more.so set up to get your quote with her and you will be 100% satisfied with her service and her professional help I would give her 10 stars she great"
We responded:
"Thank you for your kind review. Veronica is a huge asset to our team and I'm glad she was able to help you with your insurance needs. We appreciate your business!"
Profile photo of Betty Franco

Betty Franco

October 11, 2024

5  out of  5
rating by Betty Franco
"Excellent customer service. Yitzhak was very professional and answered all of my husband’s and my questions. Very professional in both languages, English and Spanish. Highly recommended!"
We responded:
"Thank you so much for your review. Yitzhak is a huge asset to our team and I'm glad he could take such good care of you. We appreciate your business!"
Profile photo of Kayla Brady

Kayla Brady

June 11, 2024

5  out of  5
rating by Kayla Brady
"I've been a State Farm customer for years, working with Adam and Geneva. They handle all my policies and consistently provide outstanding service. They're always responsive and reliable. For top-notch insurance products and exceptional service, I highly recommend them."
We responded:
"Thank you Kayla for your review! We appreciate you as a customer and enjoy working with you as well!"
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Maryury Montoya

May 10, 2024

5  out of  5
rating by Maryury Montoya
"Ayudan y tienen personas que hablan español"
We responded:
"Thank you for your kind review. We are happy to have such great Spanish speaking team members. "
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Sylvette Rivera

April 28, 2024

4  out of  5
rating by Sylvette Rivera
"They always answer my questions"
We responded:
"Thank you for your review. "
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Sarah Lillrose

March 24, 2024

5  out of  5
rating by Sarah Lillrose
"This State Farm Agency is phenomenal. I have worked very closely with both Veronica and Adam while navigating a claim and they have been very professional and personable throughout the process. They have gone above and beyond and went to bat to advocate on my behalf. I cannot speak highly enough of them and this entire agency. If you're looking for insurance agents, look no further."
We responded:
"Thank you Sarah for your kind review. I am glad we were able to help you through that claim situation and we will go to bat for all our customers. We appreciate your business!!! "
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Migdaly Franco

October 31, 2023

5  out of  5
rating by Migdaly Franco
"Veronica is super helpful anytime I've been in or had questions she was able to help me figure things out. She is the best there. I highly recommend going to see her for any insurance needs."
We responded:
"Thank you for your kind review!"
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Shirley Webb

October 19, 2023

5  out of  5
rating by Shirley Webb
"Hillary was on point!! She did an excellent job, was very efficient and she knew what she was doing. I appreciated her knowledge, her courteous manner and her patience with my questions. Great job, Hillary, thank you so much!!!"
We responded:
"Thank you for your review. I'm happy Hillary was able to take such good care of your insurance needs. We appreciate your business!"
Profile photo of Danieela Guevara

Danieela Guevara

October 18, 2023

5  out of  5
rating by Danieela Guevara
"Love the service Lupe provides, she’s the absolute best(: always there when I need for anything relating to my policy, I appreciate that 🫶🏼"
We responded:
"Thank you for taking the time to leave us a great review. Lupe is a huge asset to our team and happy she takes good care of you. We appreciate your business!"
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Mario Valenzuela

July 8, 2023

5  out of  5
rating by Mario Valenzuela
"Customer service is there top priority. And my agent Lupe Hernandez gas gone above and beyond for me. The best is the business"
We responded:
"Thanks Mario for your kind review! We appreciate your business!"
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Kimberly Ibarra

May 18, 2023

5  out of  5
rating by Kimberly Ibarra
"Lupe Hernandez was amazing and helped me open a new insurance policy made the process easy and painless and saved me over $200 monthly switching over from fredloya !"
We responded:
"Thank you for your kind words!!!"
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conner earwood

May 2, 2023

5  out of  5
rating by conner earwood
"After getting quotes from various insurance companies/brokers/agents none could beat what Lupe Hernandez has offered for both our home and auto policies, as well as great customer service. Thankyou Lupe! I hope your company realizes what an asset you are!"
We responded:
"Thank you so much for your review. Lupe is a huge asset to our team and happy she took good care of you!"
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Jorge Renova

April 24, 2023

5  out of  5
rating by Jorge Renova
"I deal with Veronica Tarango for all my insurance needs, always get great service and information from her to get the appropriate coverage."
We responded:
"Thank you for your review!!"